Welcome to , a community of Interactive Intelligence customers who represent some of the most forward-thinking businesses in the world.

To see what they’ve accomplished, the communications challenges they’ve faced and resolved, and the ROIs they’ve realized, simply roll your mouse over the grid and choose from a variety of solution-relevant materials. Read the stories and view the videos from this growing community of intelligent innovators.

Are you intelligent yet?
TheIntelligent.com Interactive Intelligence
Facebook Twitter YouTube Blog
Vegas.com

Learn more about...

Vegas.com
Travel website uses All-in-One IP Communications Software Suite to manage 10 times the number of customer interactions with fewer agents, while reducing costs.
 
VIPdesk

Learn more about...

VIPdesk
VIPdesk manages explosive growth of remote agent workforce using Customer Interaction Center™.
 
CAPITAL Card Services

Learn more about...

CAPITAL Card Services
Capital Card Services added to their quality service by expanding their contact channels through the Customer Interaction Center™.
 
New Era Tickets

Learn more about...

New Era Tickets
New Era Tickets discovered a cloud-based, cost-effective method for communicating with customers through Communications-as-a-Service.
 
BLINDS.COM

Learn more about...

BLINDS.COM
Blinds.com created efficiency by consolidating their contact centers into the single Customer Interaction Center™ solution.
 

CaaS

Dawson McAllister
Dawson McAllister improves call response rate and reduces costs using Communications-as-a- Service (CaaS) for the contact center.
New Era Tickets
 
 

Remote Agents

Nautilus
Fitness retailer uses IP-based unified communications software suite to cost-effectively deliver global phone service.
MetService
Campus USA Credit Union
SurfControl
VIPDesk
 
 

Multichannel

CryptoLogic
Gaming software provider dramatically improves multichannel contact center performance using Interactive Intelligence software.
Creative Memories
Epiq Systems
Vegas.com
 
 

Outsourcers

Alta Resources
Large outsourcer improves customer response time and reduces costs using IP-based communications application.
Sensis
Education Sales Mgmt
Rainmaker
InfoCision
 
 

Insurance

CSA Travel Protection
CSA Travel Protection gains competitive edge with personalized customer service using All-in-One IP Communications Software Suite from Interactive Intelligence.
Western & Southern Life
Accuquote
 
 

Enterprise IP Telephony

VIZIO
America's fastest growing HDTV company deploys Application-Rich IP PBX from Interactive Intelligence to offer "anywhere, anytime" access to thousands of customers.
Aiphone
Langham Logistics
Securities America
 
 

Higher Education

University of Miami
University of Miami enjoys increased productivity and cost savings from messaging software.
Career Education Corp.
Indiana University
 
 

Healthcare

Lasik MD
Lasik MD reduces telephony costs by $30,000 annually with all-in-one IP communications software suite.
HPCSA
Delta Dental
UNC Charlotte
 
 

Financial

Forum CU
Credit Union consolidates communications infrastructure with all-in-one IP communications software suite. Open, single-platform software architecture results in reduced costs and improved customer service.
Glenview State Bank
Computershare
First Horizon
DSB Bank
Securities America
 
 

Utilities

Citizens Gas & Coke Utility
Citizens Gas optimized performance and increased stability, while eliminating the need for multiple servers, with the Customer Interaction Center™ from Interactive Intelligence.
Wisconsin Public Service